Frequently asked questions
Are you wondering how the elements in our catering trailers can be arranged? What is an electric grill or refrigerator useful for? Maybe you have other questions? If you do not find the answer, you can always contact us directly. We will be happy to help you answer them and help you choose the right trailer and equipment.
Are the trailers registered and EU road approved?
Yes, each of our trailers comes with a Polish licence plate (European Union country). There is no problem with registering trailer in another country.
What is the warranty and what does it cover?
As a standard, we sell our trailers with a 2-year warranty.
The warranty covers the entire structure, i.e. axles, brakes, hitch, chassis, water and electrical installations and furniture.
The warranty for kitchen equipment depends on the manufacturer of the machines in question. Usually, manufacturers offer a one-year warranty on their equipment.
How does the pickup or delivery of trailers look like?
You can pick up the trailer directly from our factory or we will quote individual transport to any place you choose.
How does the servicing of the trailer look like?
As a standard, we offer a stationary trailer service at our headquarters in Poland. We have options for a mobile service priced according to the distance to be traveled.
How does the order process look like?
Fixing technical details
Initially, we will identify your needs and arrange technical details. Then we will present an offer where you will be able to choose many additional options.
Trailer construction process
We will design a catering trailer according to your needs. Our designers will pay attention to all safety and usability issues. We will finish only when you finally accept our project.
We will manufacture your new food truck adhering to high standards. We will use components from reputable manufacturers such as AL-KO. The whole structure is made so that the trailer is reliable.
Collection or delivery and service
You will pick up your trailer directly from our factory in Poland, or we will deliver it to any place you choose. We provide lifetime technical support and a 2-year warranty on the trailer.